CHAPTER 9 - LABOR COST CONTROL

Job descriptions

¨  Job descriptions are:

            “Detailed written statements that describe jobs.”

            List 3 important questions:

            - What is to be done?

            - When is it done?

            - Where is it done?

A job description typically has three parts:

1. A heading that states the job title and the department in which the job is located.

               - job title, specific hours, days and shifts

      2.  A summary of the duties of the job, typically written in paragraph

      3.  A list of specific duties assigned to the job.

            - step by step instruction for doing the specific work

Personnel recruitment and personnel selection

            1. Review recruitment practice

            2. Ensure candidates go through both their current skills and future potential.

            3. Give candidates chance to tell you what they know about your organization.

            4. Have a well thought out job description

¨  The cost of hiring, training and transferring worker is too great to allow many mistakes in the employee procurement process.

¨  Failure at this point is far more expensive.

 Employee orientation and employee training

1. Introduction to the company
2. Review of important policies and practices
3. Review of benefits and services
4. Benefit plan enrollment
5. Review of employer expectations
6. Setting of employee expectations
7. Introduction to fellow workers
8. Introduction to facilities
9. Introduction to the job